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Have a question? You can either explore our Support Page or you can send us a message using the form below.
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Still not satisfied?
See what others are asking in the frequently asked questions below
MEXEM operates with the following schedule (GMT+2):
Please note that we are also closed on major holidays, including Christmas and Easter. We recommend checking our website or contacting our support team for any changes or updates to our operating hours.
MEXEM provides support in the following languages:
If you have specific language preferences or needs, please let us know, and we'll do our best to accommodate you.
MEXEM Financial Services UK Limited is authorised and regulated in the UK by the Financial Conduct Authority. Our details can be checked on the Financial Services Register. Our Firm reference number is 1009371.
MEXEM Financial Services UK Limited is registered in England, number 15248800. Registered office: Enterprise House First Floor, 2 The Crest, London, United Kingdom, NW4 2HN.
To open an account with MEXEM, you'll need the following:
Please ensure all documents provided are current and clearly legible to ensure a smooth account setup process.
Yes, you can.
If, for whatever reason, you are unable to access your account online, you can call us, and we will assist you in opening or closing a position over the phone.
While most brokers charge a fee for this service, at MEXEM, we offer this assistance free of charge to our clients.